How much is shipping?
MOST CheapAwnings.com products will ship for FREE to any of the 48 contiguous United States. Shipping Charges will be required for all orders delivered to Alaska, Hawaii, U.S. Territories of Guam and Puerto Rico and all other International locations. Please contact our Sales Department for shipping quotes and estimates. We reserve the right to decline international transactions and orders.
How will my order be shipped?
ALL products on CheapAwnings.com will be shipped for FREE to any of the 48 contiguous United States via Ground Delivery or Common Carrier Freight Services. Type of delivery is determined by the size and quantity of your order. Typically, items over eight-foot long will be shipped via Common Carrier and may require a fork-lift. Special shipping arrangements and additional costs will be required for all deliveries to Alaska, Hawaii, U.S. Territories and all International locations. We reserve the right to decline international transactions and orders.
How long will my order take to arrive?
Estimated delivery times will vary for each order depending on the quantity, size(s) and type(s) of awning or canopy. Most products on CheapAwnings.com will be delivered within 3 to 4 weeks, while a few units require 4 to 6 weeks for delivery. See the Availability note for estimated delivery time frames. Over-sized units delivered via common freight carriers and deliveries to Alaska, Hawaii, U.S. Territories and all International locations will take longer; please contact us for details. We reserve the right to decline international transactions and orders.
Can I pick-up my order by will-call?
CheapAwnings.com does not have a store or showroom and will-call pick-ups are not available. MOST products on CheapAwnings.com will ship for FREE to any of the 48 contiguous United States. Shipping Charges will be required for all orders delivered to Alaska, Hawaii, U.S. Territories of Guam and Puerto Rico and all other International locations.
Does CheapAwnings deliver products?
All CheapAwnings.com products will be delivered via UPS Ground or via Common Carrier Freight Services.
Can you ship to Post Office Boxes, APO or FPO addresses?
CheapAwnings.com does not ship to Post Office Boxes, APO and FPO addresses.
What if my shipment arrives damaged or defective?
All products of CheapAwnings.com are shipped FOB Origin. FOB (Free-On-Board) Origin means that CheapAwnings.com pays all freight charges, the Buyer owns the goods while in transit, and the Buyer files any damage claims. Title passes to the Buyer at the moment the goods are transferred from the manufacturer to the carrier. The Buyer must file any claim (as the owner of freight) for any damaged incurred en route to the destination.
BEFORE signing for any shipment documents, customers are advised to inspect all packages received, and to report ANY product or package damage immediately to the freight company. Please be sure to note damages on the delivery paperwork and contact CheapAwnings.com as soon as possible. Orders with damaged or defective merchandise must be reported to CheapAwnings.com within 7-days of the delivery date of your order.
Damaged freight (i.e. crushed or torn boxes, broken or torn materials) must be documented with the freight carrier at the time of delivery. Failure to report freight damage to the freight carrier at the time of delivery will eliminate the possibility of customer reimbursement for freight damaged products.
If a product supplied by CheapAwnings.com is found to contain a manufacturing defect, CheapAwnings.com will replace only the product found to be defective. Because all CheapAwnings.com products are custom made, we do not offer product returns, exchanges or refunds. See Limits of Liability page.