Cancellation & Return Policy
We have a 3-day (72-hour) Cancellation Policy. All cancellation requests must be made by the customer within 3-days (72-hours) of placing an order. All CheapAwnings.com products are custom-made based upon specific and unique selections. Cancellations must be authorized in advance.
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All CheapAwnings products are custom-made based upon specific and unique selections. As a result, CheapAwnings.com does NOT offer product returns or refunds after the initial 3-day (72-hour) Cancellation Period. (See Limits of Liability
.) Please verify that your selections are correct, and your measurements and options are accurate before and when placing an order.
Damages due to misuse, carelessness or incorrect installation are NOT covered. Only defective units or units damaged caused during freight will be exchanged. Damaged freight (i.e. crushed or torn boxes, broken or torn materials) must be documented with the freight carrier at the time of delivery. Failure to report freight damage to the freight carrier at the time of delivery will eliminate the possibility of customer reimbursement for freight damaged products.